Privacy Policy

Effective Date: May 26, 2026

Welcome to Heart Heal Coaching (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase services, or interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book coaching sessions, join a mailing list, or purchase services, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Information you voluntarily provide during inquiries or coaching sessions

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Cookies and analytics data

2. How We Use Your Information

We may use your information to:

  • Provide coaching services

  • Process payments

  • Respond to inquiries

  • Send appointment confirmations and service updates

  • Improve website performance and user experience

  • Send marketing emails if you opt in

  • Protect against fraud or unauthorized activity

  • Comply with legal obligations

3. Coaching Disclaimer

Coaching services provided through this website are for informational and personal development purposes only.

Our services are not therapy, counseling, medical treatment, psychiatric care, or legal advice. If you require mental health or medical support, please contact a licensed professional.

4. Payment Processing

Payments may be processed through secure third-party providers such as:

  • Stripe

  • PayPal

  • Square

  • Calendly

We do not store full payment card information on our servers.

5. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

We may also use third-party analytics and marketing tools, including:

  • Google Analytics

  • Meta Pixel

  • TikTok Pixel

You can disable cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers that help us operate our business, including payment processors, scheduling platforms, website hosting providers, analytics providers, and email marketing services.

These providers may only use your information as necessary to provide services on our behalf.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of electronic transmission or storage is completely secure.

8. Your Rights

Depending on your location, you may have rights including:

  • Requesting access to the personal information we collect about you

  • Requesting corrections to inaccurate information

  • Requesting deletion of your information

  • Opting out of marketing communications

To make a request, contact: hearthealcoaching@gmail.com

9. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request information about collected personal data and request deletion of personal information.

To make a request, contact: hearthealcoaching@gmail.com

10. Children’s Privacy

This website and our services are intended for adults age 18 and older. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates become effective immediately upon posting the revised version on this page.

13. Contact Information

Heart Heal Coaching
Email: hearthealcoaching@gmail.com
Website: hearthealcoaching.com